Returns & Exchanges
We want you to be fully satisfied with your Veloforte nutrition; however, due to the perishable nature of our food products, we can only accept returns on unopened and unused items within 14 days of delivery. Please ensure all packaging remains intact to qualify for a full refund or exchange.
Initiate Your Request
Contact our customer support team via email with your order number and the reason for your return to receive an authorization code.
Pack Your Items
Securely place the unopened products in their original shipping box or a similar protective mailer to prevent damage during transit.
Ship the Package
Affix the provided return label or address the package to our warehouse, ensuring you use a tracked service for peace of mind.
Receive Your Refund
Once our team inspects the returned goods to confirm they are in resaleable condition, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing